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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Inspect vehicle or property to determine cause and extent of damage
   • Carry out inspection according to industry standards, regulations and legislative requirements
   • Obtain permission to partly dismantle vehicle or property to permit accurate inspection of damage, if required
   • Prepare written damage inspection report with sufficient information to enable preparation of repair quote, including repair option
   • Ensure damage inspection report identifies claimable damage and is appropriate to type of damage sustained
   • Collect all necessary evidence and material to support inspection report
   • Complete inspection safely and without causing damage to any workplace property, or to vehicle or property
2. Determine preferred method or strategy for restoration or repair
   • Evaluate possible options for restoration or repair
   • Identify and recommend repair methods that conform to vehicle manufacturer or building regulations, and insurance organisation, enterprise and statutory guidelines
   • Consider client wishes, cost, organisational policy and legislation
   • Select best option for implementation
3. Prepare scope of work
   • Identify claimable damage
   • Identify need for specialist services
   • Prepare scope of work according to organisational policy and procedures, legislation and industry code of practice

Performance Evidence

Evidence of the ability to:

inspect the vehicle or property, using correct inspection procedures, to determine cause and extent of damage for preferred method of repair

evaluate options for restoration or repair and prepare scope of work accurately and thoroughly

use correct organisational documentation and industry conventions.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

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Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

describe key features of relevant legislation, industry standards and codes of practice relating to inspections and development of scope of work

outline organisational policy and procedures relating to carrying out inspections and development of scope of work

describe the format to be used and information needed to prepare scope of works

describe personal and equipment safety requirements for inspections

describe essential and current technical knowledge needed to prepare a scope of work for reinstatement of buildings or vehicles following incidents and claims

outline the specialist services that can be used in repair and restoration work for property or vehicles.

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